Legal

Privacy Policy & Legal Information

Last Updated: 01/05/2026

Shapesoft (“we,” “our,” or “us”) is a software and technology company based in the United States. We are committed to protecting your privacy, safeguarding personal information, and operating transparently across all jurisdictions where our services are available.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, applications, and services.

Privacy Policy

1. Information We Collect

We collect information necessary to provide and improve our services.

Personal Information

  • Name
  • Email address
  • Phone number
  • Account credentials
  • Billing information (processed securely via third-party providers)

Account & Usage Data

  • User activity within the platform
  • Feature usage and preferences
  • Subscription and service history

Technical Data

  • IP address
  • Device type and operating system
  • Browser type and version
  • System logs and diagnostic data

Cookies & Tracking Data

  • Session identifiers
  • Analytics data
  • Performance monitoring data
  • Authentication tokens

2. How We Use Your Information

We use collected data to:

  • Provide and maintain our services
  • Manage user accounts and authentication
  • Improve product performance and user experience
  • Provide customer support
  • Prevent fraud and ensure security
  • Comply with legal obligations
  • Communicate updates and service notices

3. Legal Basis & U.S. Privacy Compliance

Shapesoft processes personal data in accordance with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and similar state laws, as well as global privacy principles.

We process data based on:

  • Service delivery and contractual necessity
  • Legitimate business interests (security, product improvement)
  • Legal compliance obligations
  • User consent (where required)

4. Your U.S. Privacy Rights

Depending on your state of residence, you may have the right to:

  • Right to Know what data we collect and how we use it
  • Right to Access your personal information
  • Right to Delete personal data (subject to exceptions)
  • Right to Correct inaccurate data
  • Right to Opt-Out of sale or sharing of personal information (we do not sell data)
  • Right to Non-Discrimination for exercising privacy rights

To exercise these rights, contact: info@shapesoft.us

5. Data Sharing

We do not sell personal data. We may share information with:

  • Cloud hosting providers
  • Analytics and monitoring tools
  • Payment processors (if applicable)
  • Customer support platforms
  • Legal or regulatory authorities when required

6. Data Security

We implement industry-standard security measures including:

  • Encryption in transit
  • Secure authentication systems
  • Access control mechanisms
  • Continuous monitoring and auditing

No system is completely secure.

7. Data Retention

We retain personal data only as long as necessary for:

  • Service delivery
  • Legal compliance
  • Security and fraud prevention

8. International Data Transfers

If you access Shapesoft outside the U.S., your data may be transferred to and processed in the United States or other jurisdictions with appropriate safeguards.

9. Children’s Privacy

Our services are not intended for individuals under 13 (or applicable age in your jurisdiction). We do not knowingly collect data from children.

Terms of Use

1. Acceptance of Terms

By accessing or using Shapesoft, you agree to these Terms and applicable laws.

2. Permitted Use

You agree to:

  • Use services lawfully
  • Not attempt unauthorized access
  • Not disrupt system operations or security

3. Accounts

You are responsible for:

  • Maintaining account confidentiality
  • All activities under your account

4. Intellectual Property

All content, software, branding, and systems are owned by Shapesoft or its licensors and protected by U.S. and international laws.

5. Service Availability

We strive for uninterrupted service but do not guarantee continuous availability.

6. Limitation of Liability

To the fullest extent permitted by law, Shapesoft is not liable for:

  • Data loss or system downtime
  • Indirect or consequential damages
  • Unauthorized access beyond reasonable control

7. Changes to Terms

We may update these Terms at any time. Continued use means acceptance of updates.

8. Governing Law

These Terms are governed by the laws of the United States and applicable state laws.

Cookies Policy

1. What Are Cookies

Cookies are small files stored on your device that improve functionality, security, and performance.

2. Types of Cookies We Use

  • Essential Cookies: Required for core functionality
  • Analytics Cookies: Help understand usage patterns
  • Functional Cookies: Store preferences
  • Security Cookies: Prevent fraud and unauthorized access

3. Why We Use Cookies

We use cookies to:

  • Maintain user sessions
  • Improve performance
  • Analyze usage trends
  • Enhance security

4. Managing Cookies

You may disable cookies in your browser settings, but some features may not function properly.

Legal Disclaimer

1. General Information Only

All information is provided for general informational purposes only and does not constitute legal, financial, or professional advice.

2. No Warranties

We make no guarantees regarding:

  • Accuracy of content
  • Service availability
  • Error-free operation

3. Third-Party Services

We may integrate third-party services and are not responsible for their policies or performance.

4. Use at Your Own Risk

Your use of the service is at your own risk.

Accessibility Policy (ADA Compliance)

1. Commitment

Shapesoft is committed to ensuring accessibility for all users, including individuals with disabilities, in accordance with the Americans with Disabilities Act (ADA).

2. Accessibility Standards

We aim to:

  • Follow WCAG accessibility guidelines
  • Ensure compatibility with assistive technologies
  • Provide readable and structured content
  • Maintain consistent navigation

3. Continuous Improvement

We regularly improve accessibility features across our platform.

4. Feedback

If you encounter accessibility barriers, contact us:

Email: info@shapesoft.us

We will respond promptly to address concerns.